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legal / Indonesia

Your Privacy at raja123

At raja123, we take your privacy seriously. This policy explains what personal data we collect when you use our platform, how we use it, and the choices you have. Our services are available only where local law permits. By using raja123, you agree to the practices described here.

Reach Our Privacy Team

If you have questions or requests about your personal data, our team is ready to help through the following contact paths.

  • Email Support

    Send your privacy request or data inquiry to our dedicated support email and expect a response within a reasonable timeframe.

  • Live Chat

    Use the live chat feature on raja123 to speak directly with a support agent about any privacy concern in real time.

  • Help Centre

    Browse our Help Centre for guidance on account data, cookie settings and how to submit a formal data request.

How We Handle Your Data

We follow clear principles when managing personal information across all parts of the raja123 platform.

  • Data Collection & Use

    We collect only the information needed to operate your account, process transactions and improve your experience. We do not sell your personal data to third parties for their own marketing.

  • Cookies & Tracking

    We use cookies and similar technologies to keep your session active, remember preferences and analyse platform performance. You can adjust cookie preferences through your browser settings at any time.

  • Account Security

    Your account is protected by standard access controls. Keep your password private and do not share login credentials with anyone. Contact us immediately if you suspect unauthorised access.

  • Data Retention & Your Rights

    We retain personal data only for as long as necessary for the purposes described in this policy or as required by applicable law. You may request access to, correction of or deletion of your data by contacting our privacy team.

Policy Terms & Jurisdiction

This privacy policy governs the collection and processing of personal data by raja123 and applies to all users accessing our platform from Indonesia or any other permitted jurisdiction. We process personal data on the legal bases of contract performance, legitimate interests and, where required, your consent. When you fund your account or make a withdrawal using local payment methods, transaction data associated with those operations is processed as part of providing our service. We may share data with trusted third-party service providers who assist in platform operations, fraud prevention and customer support, subject to strict confidentiality obligations. We do not transfer personal data internationally without applying appropriate safeguards. Applicable Indonesian data protection principles inform how we handle your information, and we aim to align our practices with prevailing local and international standards. This policy may be updated periodically. Continued use of raja123 following any update constitutes acceptance of the revised terms. If you do not agree with this policy, please discontinue use of the platform. Our services remain available only where local law permits, and it is your responsibility to ensure that using raja123 complies with the laws of your jurisdiction. For questions about this policy, please contact our privacy team using the details provided on this page.

  • DANA Transactions

    Payment activity processed via DANA is handled according to our data processing agreement with that provider and is used solely to complete your requested transaction.

  • OVO Transactions

    When you use OVO on raja123, relevant transaction data is shared with OVO only to the extent required to authorise and complete the payment.

  • GoPay Transactions

    GoPay transaction records are retained in line with our standard retention schedule and applicable financial record-keeping obligations.

Privacy Policy Questions Answered

What personal data does raja123 collect?

We collect information you provide when registering, such as your name and contact details, as well as usage data, device information and transaction records generated while you use the platform.

How do I request access to my personal data?

You can submit a data access request by contacting our privacy team via email or live chat. We will respond within a reasonable period and verify your identity before releasing any information.

Can I ask raja123 to delete my data?

Yes. You may request deletion of your personal data where no legal obligation requires us to retain it. Submit your request through our support channels and we will process it in accordance with applicable law.

Does raja123 share my data with third parties?

We share data only with trusted service providers who help us operate the platform, and only under strict confidentiality terms. We do not sell your personal data for third-party marketing purposes.

How does raja123 use cookies?

Cookies help us maintain your session, remember your settings and understand how users interact with the platform. You can manage or disable cookies through your browser settings, though some features may be affected.

Who do I contact if I have a privacy complaint?

Please reach out to our privacy team via email or the live chat on raja123. If your concern is not resolved to your satisfaction, you may have the right to escalate to a relevant data protection authority under applicable local law.